Effective: January 1, 2022
A. THE INFORMATION WE COLLECT AND THE WAYS WE USE IT
We obtain information about you through the means discussed below when you use our Services. The information we collect and the purposes for which we use it will depend to some extent on the specific Services you use and how you interact with WW. The following table describes the categories of information about you that we collect and how we collect and use such information.
|Categories of information collected||Purposes of use||Sources of personal information|
|Contact and account registration information, e.g., name, email address, postal address, phone number, wireless device address, account username or screen name, and password||Provide the ServicesCommunicate with youPersonalize your experienceSecure our Services and usersFraud prevention and legal purposes||YouOther users who provide information about you in connection with their event or profileConsumer data resellersPublic records databasesConferences and other eventsOur Affiliates|
|Demographic and statistical information, e.g., gender, interests, lifestyle information, and hobbies||Communicate with youProvide the ServicesPersonalize your experience||YouOther users who provide information about you in connection with their event or profileConsumer data resellersOur AffiliatesSocial media networks, in accordance with your privacy preferences on such services|
|Financial and transactional information, e.g., shipping address, credit or debit card number, verification number, and expiration date, and information about your transactions and purchases with us||Communicate with youProvide the ServicesSecure our Services and usersFraud prevention and legal purposes||YouThird-party payment processors who collect this information on our behalf and who also have an independent relationship with youThird party suppliers and sellers|
|User-generated content, e.g., photos, videos, audio, information about your events, any information you submit in public WW forums or message boards, reviews you leave for vendors, and feedback or testimonials you provide about our Services||Provide the ServicesCommunicate with youPersonalize your experienceSecure our Services and usersFraud prevention and legal purposes||YouOther users who provide information about you in connection with their event or profile|
|Customer service information, e.g., questions and other messages you address to us directly through online forms, by email, over the phone, or by post; and summaries or voice recordings of your interactions with customer care||Communicate with youProvide the ServicesSecure our Services and usersFraud prevention and legal purposes||YouOther Affiliates|
|Communications with event vendors and partners, e.g., your in-Services messages and calls to vendors and advertising partners, and information surrounding those messages such as the date/time of the communication, the originating number, the recipient number, the duration of a call, and your location as determined by your area code||Provide the ServicesSecure our Services and usersFraud prevention and legal purposes||YouThe event vendors with which you communicate|
|Research, survey, or sweepstakes information, e.g., if you participate in a survey or sweepstakes, we collect information needed for you to participate (such as contact information), and to fulfill your prize||Communicate with youProvide the ServicesSecure our Services and usersFraud prevention and legal purposes||YouSurvey or sweepstakes partnersResearchers and analysts|
|Information about others, e.g., if you use a “tell-a-friend” tool (or similar feature) that allows you to send information to another person, or invite them to participate in an event, web site, registry or other property, or include their information within our products as part of your wedding planning experience (for example so they may receive save the date and RSVP notifications and wedding invitations) we will collect, at a minimum, the recipient’s email address; or, if you provide us with information about other people involved in your events (such as your fiancé, partner, or guests). In providing this information, you represent that you are authorized to provide it.||Provide the ServicesPersonalize your experienceFraud prevention and legal purposes||YouOther users (if you are the recipient of a communication)Our Affiliates|
|Device information and identifiers, e.g., IP address; browser type and language; operating system; platform type; device type; software and hardware attributes; and unique device, advertising, and app identifiers||Provide the ServicesPersonalize your experienceSecure our Services and usersFraud prevention and legal purposes||YouAdvertising providersAnalytics providersCookies and tracking technologies|
|Connection and usage data, e.g., information about files you download, domain names, landing pages, browsing activity, content or ads viewed and clicked, dates and times of access, pages viewed, forms you complete or partially complete, search terms, uploads or downloads, whether you open an email and your interaction with email content, access times, error logs, and other similar information||Provide the ServicesPersonalize your experienceSecure our Services and usersFraud prevention and legal purposes||YouAdvertising providersAnalytics providersCookies and tracking technologiesMarketersOur Affiliates|
|Geolocation, e.g., city, state, country, and ZIP code associated with your IP address or derived through Wi-Fi triangulation; and, with your permission in accordance with your mobile device settings, and precise geolocation information from GPS-based functionality on your mobile devices||Provide the ServicesPersonalize your experienceSecure our Services and usersFraud prevention and legal purposes||YouAdvertising providersAnalytics providersMarketersOur Affiliates|
|Social media information, e.g., if you access the Services through a third-party connection or log-in, we may have access to information you provide to that social network such as your name, email address, friend list, photo, gender, location, and current city; and information you provide to us directly through our pages on social networking and blogging platforms (e.g., Facebook, Instagram, Snapchat, WordPress, and Twitter)||Provide the ServicesCommunicate with youPersonalize your experienceSecure our Services and usersFraud prevention and legal purposes||YouSocial media networks, in accordance with your privacy preferences on such services|
|Other information, e.g., any other information you choose to directly provide to WW in connection with your use of the Services||You|
The following chart provides additional information about the purposes and legal bases for collecting and using your information
|Purposes of Use||Legal Basis|
|Communicate with you, for example: Responding to your requests for information and provide you with more effective and efficient customer service and technical supportProviding you with transactional updates and information about the Services (e.g., inform you about updates to our Services, information about your account, or information about ecommerce transactions that you conduct on the Services)In accordance with applicable legal requirements, contacting you by email, postal mail, phone, or SMS regarding WW, our Affiliates, and third-party products, services, surveys, promotions, special events and other subjects that we think may be of interest to you||Our Legitimate Business InterestsWith Your Consent|
|Provide the Services, for example: Processing and fulfilling your transactionsAssisting you in submitting or requesting a vender quoteProviding community features and posting your content, including any testimonials you provideEngaging in analysis, research, and reports to better understand how you use the Services, so we can improve themAdministering entries into sweepstakes, contests, promotions, or surveysSending communications that you have requested on your behalf, such as if you request to connect your profile with a family member or friend or send a tell-a-friend or vendor messageUnderstanding and resolving app crashes and other issues being reported||Performance of a contract – to provide the Services to youOur Legitimate Business Interests|
|Personalize your experience, for example: Customizing the advertising and content on the Services based on your activities and interestsCreating and updating audience segments that can be used for targeted advertising and marketing on the Services, third party services and platforms, and mobile appsCreating profiles about you, including adding and combining information we obtain from third parties, which may be used for analytics, marketing, and advertisingSending you personalized newsletters, surveys, and information about products, services and promotions offered by us, our partners, and other organizations with which we work||Our Legitimate Business InterestsWith Your Consent|
|Secure our Services and users, for example: Monitoring, preventing, and detecting fraud, such as through verifying your identityCombatting spam or other malware or security risksMonitoring, enforcing, and improving the security of our Services||Our Legitimate Business InterestsTo Comply with Legal Obligations and Protect Our Legal Rights|
B. COOKIES AND ONLINE ANALYTICS
We use a variety of online tracking and analytics tools (e.g., cookies, flash cookies, pixel tags, and HTML5) to collect and analyze information as you use the Services. Among other things, these technologies allow us to offer you a more tailored experience in the future, by understanding and remembering your particular browsing and usage preferences.
We may also use third-party web analytics services (such as those of Google Analytics, Coremetrics, Mixpanel, and Segment) on our Services to collect and analyze information collected through these technologies to assist us in auditing, research, or reporting; fraud prevention; and providing certain features to you. To find out more about how your usage information is collected through the practices of, and how you may be able to opt out of certain information by, such third parties, click here. The types of tracking and analytics tools we and our service providers use for these purposes are:
C. ONLINE ADVERTISING
1. Online Advertising Overview
The Services may integrate third-party advertising technologies that allow for the delivery of relevant content and advertising on the Services, as well as on other websites you visit and other applications you use. The ads may be based on various factors such as the content of the page you are visiting, your searches, demographic data, user-generated content, and other information we collect from you. These ads may be based on your current activity or your activity over time and across other websites and online services and may be tailored to your interests.
Third parties, whose products or services are accessible or advertised via the Services, may also place cookies or other tracking technologies on your computer, mobile phone, or other device to collect information about you as discussed above. We also allow other third parties (e.g., ad networks and ad servers such as Google and others) to serve tailored ads to you on the Services, other sites, and in other applications, and to access their own cookies or other tracking technologies on your computer, mobile phone, or other device you use to access the Services. We sometimes provide our customer information (such as email addresses) to service providers, who may “match” this information in de-identified form to cookies (or mobile ad identifiers) and other proprietary IDs, in order to provide you with more relevant ads when you visit other websites and mobile applications.
Please note that if you exercise the opt out choices above, you will still see advertising when you use the Services, but it will not be tailored to you based on your online behavior over time.
2. Mobile Advertising
When using mobile applications from WW or others, you may also receive tailored in-application advertisements. We may use third-party service providers to deliver advertisements on mobile applications or for mobile application analytics. Each operating system, iOS for Apple phones, Android for Android devices, and Windows for Microsoft devices provides its own instructions on how to prevent the delivery of tailored in-application advertisements. We do not control how the applicable platform operator allows you to control receiving personalized in-application advertisements; thus, you should contact the platform provider for further details on opting out of tailored in-application advertisements. You may review the support materials and/or the device settings for the respective operating systems to opt-out of tailored in-app advertisements.
3. Notice Concerning Do Not Track.
Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. We are committed to providing you with meaningful choices about the information collected on our website for online advertising and analytics purposes, and that is why we provide the variety of opt-out mechanisms listed above. However, we do not currently recognize or respond to browser-initiated DNT signals. Learn more about Do Not Track.
D. HOW WE SHARE AND DISCLOSE YOUR INFORMATION
WW will share the information collected from and about you as discussed above for various business purposes. The chart below explains the categories of third parties with which we may share your information, and the categories of information we may share with each.
|Third Parties with which we share information and why||Categories of information shared|
|Our Affiliates. We may share information we collect within the WW family of companies to deliver products and services to you, ensure a consistent level of service across our products and Services, and enhance our products, services, and your customer experience||All categories of information we collect may be shared with our Affiliates|
|Service Providers that Perform Services on our Behalf. We may share information with service providers, including billing and payment processing, sales, marketing, advertising, data analysis and insight, research, technical support and customer service, shipping and fulfillment, data storage, security, fraud prevention, and legal services providers.||All categories of information we collect may be shared with our service providers|
|Third Party Partners for Marketing Purposes. We may share your information with partners whose offerings we think may interest you. For example, if you participate in a registry program, or register for certain of our Services, we may share information with our Affiliates and other third parties (organizations that have offerings we think may interest you, registry program participants, retailers, other program participants, or other third-parties) for their marketing and other purpose||Contact and account registrationDemographic and statistical informationGeolocationOther Information|
|Third Party Partners to Provide Co-Branded Products and Services. In some cases, we may share information with third-party partners to provide co-branded products or services, including contests, sweepstakes, and joint activities. For example, if you choose to interact with such co-branded products or services using your account information with us, we may share your account information with third parties as required to provide the co-branded product or service that you request, including any information required for contest prize fulfillment.||Contact and account registrationDemographic and statistical informationFinancial and transactional informationUser-generated contentResearch, survey, or sweepstakes informationGeolocationOther Information|
|Third Parties in a Business Transaction. We may disclose or transfer information in connection with a corporate transaction, including for example a merger, investment, acquisition, reorganization, consolidation, bankruptcy, liquidation, or sale of some or all of our assets.||All categories of information we collect may be shared in connection with a business transaction|
|Third-Party Online Advertisers and Ad Networks. As discussed in the “Online Advertising” Section above, the Services may integrate third-party advertising technologies that allow for the delivery of relevant content and advertising on the Services, as well as on other websites you visit and other applications you use, and these technologies will collect certain information from your use of the Services to assist in delivering such ads.||Demographic and statistical informationUser-generated contentDevice information and identifiersConnection and usage dataGeolocationSocial media information|
E. NOTICE ABOUT USE OF OUR FORUMS AND FEATURES
Certain features of our Services make it possible for you to share comments publicly and privately with other users, such as through our public forums, chat rooms, blogs, personal messages, review features, and message boards. You should be aware that any information you provide or post in these ways may be read, collected, and used by others who access them. While we do not have an obligation to monitor the content of messages sent using our Services, we reserve the right to, in our discretion. We encourage you to be cautious about the information you submit (e.g., choose a username that does not disclose your personal identity). Whenever you post something in our Services, social media and any other third party platforms we control, it may be impossible to remove all instances of the posted information, for example, if someone has taken a screenshot of your posting. You may be required to register with a third-party application to post a comment. Moreover, please note that if you participate in one of our registry programs, in some instances, you can choose to make your registries available only to guests and friends via a password. If you do not elect this option, then any user will be able to search for and view your registry by using your first and/or last name and other information regarding your event.
F. AGGREGATE AND DE-IDENTIFIED INFORMATION
We may aggregate and/or de-identify any information collected through the Services so that such information can no longer be linked to you or your device (“Aggregate/De-Identified Information”). We may use Aggregate/De-Identified Information for any purpose, including without limitation for research and marketing purposes, and may also share such data with any third parties, including advertisers, promotional partners, and sponsors, in our discretion.
G. YOUR CHOICES AND RIGHTS
Consumer Privacy Rights. Depending on the laws of your local jurisdiction, you may have certain rights and choices with respect to your information. For example, under local laws, you may be able to ask us to:
We will consider all requests and provide our response within the time period stated by applicable law. Please note, however, that certain information may be exempt from such requests in some circumstances, which may include if we need to keep processing your information for our legitimate interests or to comply with a legal obligation. We will let you know where this is the case or if certain rights don’t apply in your country or state of residence. We may request you provide us with information necessary to verify your identity before responding to your request as required or permitted by applicable law. If you are a California resident, please see the “Privacy Information for California Residents” section immediately below for information about your specific rights under California law.
Testimonials/Notable Quotes. On some of our Services, and with your consent, we post notable quotes or testimonials which may contain information such as your name, event type, city, state, and quote or testimonial. Requests for removal of a user testimonial can be done by contacting us as detailed in the “WW Contact Information” section below.
A. Notice of Right to Opt Out of Sale of Personal Information
California residents may opt out of the “sale” of their personal information. California law broadly defines “sale” in a way that may include when we share your information with third parties to provide you with offers and promotions that we believe may be of interest to you. It also may include allowing third parties to receive certain information, such as cookies, IP address, and/or browsing behavior, to deliver targeted advertising on the Services or other services. Advertising, including targeted advertising, enables us to provide you certain content for free and allows us to provide you offers relevant to you
Depending on what Services you use, we may provide the following categories of personal information to third parties for these purposes:
If you would like to opt out of WW’s use of your information for such purposes that are considered a “sale” under California law, you may do so as outlined on the following page: Do Not Sell My Personal Information. You can also submit a sale opt-out request by emailing us at email@example.com. Please note that we do not knowingly sell the personal information of minors under 16 years of age without legally-required affirmative authorization.
B. THIRD PARTY LINKS AND FEATURES
C. CHILDREN’S PRIVACY
The Services are intended for general audiences and not for children under the age of 13. If we become aware that we have collected “personal information” (as defined by the United States Children’s Online Privacy Protection Act) from children under the age of 13 without legally-valid parental consent, we will take reasonable steps to delete it as soon as possible. We do not knowingly process data of EU residents under the age of 16 without parental consent. If we become aware that we have collected data from an EU resident under the age of 16 without parental consent, we will take reasonable steps to delete it as soon as possible. We also comply with other age restrictions and requirements in accordance with applicable local laws.
D. HOW WE PROTECT YOUR INFORMATION
We take a variety of physical, technical, administrative, and organizational security measures to protect your information against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure or access. However, no method of transmission over the Internet, and no means of electronic or physical storage, is absolutely secure. As such, you acknowledge and accept that we cannot guarantee the security of your information transmitted to, through, or on our Services or via the Internet and that any such transmission is at your own risk.
When you sign up for an account, you may be required to establish a username and password. If you create an account with us, you are responsible for maintaining the confidentiality of your account password and for any activity that occurs under your account. We are not responsible for any loss or damage arising from your failure to maintain the confidentiality of your password.
If you use messaging or call features that allow you to interact with events vendors and others directly through our Services, please note that for security purposes, you should not include any passwords, social security numbers, payment card information, or other sensitive information in such communications.
N. RETENTION OF YOUR INFORMATION
We store and maintain your information for the purposes for which it is processed by us. The length of time for which we retain information depends on the purposes for which we collected and use it and/or as required to comply with applicable laws.
P. WW CONTACT INFORMATION
If you have any questions or comments regarding our privacy practices, you can contact us at firstname.lastname@example.org.